How The Australian Artisan collects, uses and protects the personal information you share when reading our magazine, contacting our team or commissioning a maker profile.
When you use the contact form on this site, we receive the name, email address, phone number and message you choose to send. We also collect basic technical data automatically, including browser type, device information, pages visited and the approximate region you are connecting from. This helps us understand which maker stories and studio guides are most useful to our readers.
Contact details are used only to respond to your enquiry, whether that is a question about a featured artisan, a request for a studio directory listing or feedback on a published article. Technical data helps us improve site performance and structure. We do not sell personal information, and we do not use your details for marketing unless you have explicitly asked to receive our newsletter.
This site uses basic analytics to count visits and see which articles are read most often. These tools may place a small cookie on your device to recognise returning readers. You can disable cookies in your browser settings without losing access to any content. We do not use advertising trackers or third-party profiling cookies.
Messages sent through the contact form are stored securely and kept only as long as needed to resolve your enquiry. We may share limited data with service providers who host this website or process email on our behalf, and they are bound to keep your information confidential. We never publish reader correspondence or personal details without explicit permission.
You may request a copy of the personal data we hold about you, ask for it to be corrected or deleted, or withdraw any consent you have given at any time. To make such a request, contact us by email or phone using the details below. We respond to all privacy requests within a reasonable timeframe and without charge.
The Australian Artisan does not publish misleading claims, fake endorsements or fabricated maker stories. All studio visits, reviews and profiles are based on genuine contact with the craftspeople featured. We do not imply official affiliation with any brand or institution, and we never guarantee specific outcomes from commissioning a custom piece. If you believe something on this site is inaccurate, please tell us so we can correct it.
For any privacy-related request or concern, write to info@theaustralianartisan.com or call 0179 2392769. Our postal address is 38, Harmada, Pilani - 356412. This policy was last updated on 1 March 2025.